Shipping policy
Processing Time
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Orders are processed within 1–2 business days after payment confirmation.
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Customized or made-to-order products may take 3–5 business days.
Shipping Partners
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We ship through trusted delivery partners such as Delhivery, Bluedart, Xpressbees, and India Post.
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Tracking details will be shared via email/SMS once your order is shipped.
Shipping Charges
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Free shipping on all prepaid orders above ₹999.
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For orders below ₹999, a flat shipping fee of ₹70 will be charged.
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COD (Cash on Delivery) is available with an additional fee of ₹50.
Estimated Delivery Time
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Metro cities: 3–5 business days
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Tier 2 & 3 cities: 5–7 business days
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Remote locations: 7–10 business days
International Shipping
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We currently ship only within India. (For international inquiries, please contact us at [your email]).
Delays
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Please note that unexpected delays due to weather, courier partner issues, or festive rush may occur. We appreciate your patience.
Questions?
If you have any questions about shipping, feel free to contact us at:
📧 mathewgarmentsmadurai@gmail.com
📞 +919600116001